Policies

Refund & Return Policy

Last updated: June 18, 2026

We stand behind LUNARA with a 60-night money-back guarantee. If it isn't your best sleep, we'll make it right.

Our 60-night guarantee

Try LUNARA for 60 nights from the date your order is delivered. If you're not happy with your sleep, contact us for a full refund of the purchase price — even if the jar is empty.

How to request a refund

Email us at hello@buylunara.co with your order number within 60 nights of delivery. In most cases you won't need to send anything back.

When you'll get your refund

Approved refunds are issued to your original payment method within 5–10 business days.

Damaged or incorrect items

If your order arrives damaged or you received the wrong item, email hello@buylunara.co within 14 days of delivery with a photo and your order number, and we'll send a free replacement.

Subscriptions

The 60-night guarantee covers your first subscription order. You can skip, pause, or cancel future shipments anytime.

Questions?

Email hello@buylunara.co and our team will help.